Awards & Accolades

Crystal's Legacy of Excellence

At Crystal, it is our passion to bring you life-enhancing experiences through the wonder of travel. Across the world's great oceans, along the grand rivers of Europe and into iconic yachting harbors and remote destinations by expedition, we are dedicated to creating the best vacation for each guest. Come travel with us to discover why the Crystal Experience has received more World's Best and Readers' Choice awards than any other cruise line in history...and make award-winning memories of your own.


MAGAZINES - CONSUMER

Travel + Leisure Magazine*
Best River Cruise Line – Crystal River Cruises (2017)
Best Small-Ship Ocean Cruise Line – Crystal Yacht Expedition Cruises (2017)
Best Large-Ship Ocean Cruise Line (1996-2015)
Best Service (2005; 2012 & 2013)

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Condé Nast Traveler Magazine
Gold List (1997-2014, 2016-2019)
Readers' Choice Award – Best Medium Cruise Line (1992 & 1993, 1995-2005, 2007-2019)
Readers' Choice Award – Best Small-Ship Cruise Line: Crystal Yacht Cruises (2019)
Readers' Choice Award – Best River Cruise Line: Crystal River Cruises (2019)
Readers' Choice Award – Best Cruise Ship: Crystal Serenity 1st, Crystal Symphony 2nd (2006, 2008-2010, 2012);
Crystal Symphony 1st, Crystal Serenity 2nd (2013)
Readers' Choice Award – Best Cruise Line Spa: Crystal Serenity (2002, 2004, 2007, 2012)

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Condé Nast Traveller UK Magazine
Readers' Travel Award – Favourite Cruise Line (2007, 2010, 2012, 2014, 2015)
Readers' Travel Award – Best in the World Service (2012)

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U.S. News & World Report
Best Luxury Cruise Line (Gold Award: 2014-2018, Silver Award: 2019)
Best Luxury Cruise Line for Couples (Gold Award: 2017, Silver Award: 2018-2019)
Best Cruise Line in the Mediterranean (Silver Award: 2019)
Best Cruise Line for Romance (Gold Award: 2014 - 2016, Silver Award: 2015)
Best Luxury Cruise Ship: Crystal Symphony (Gold Award: 2013)
Best Cruise Ship for Couples, Europe and the Pacific: Crystal Symphony (Gold Award: 2013)

Robb Report Magazine
Best of the Best: Slow Travel - Crystal Mozart (2017)
Best of the Best: Journeys - Cruises Crystal Esprit (2016)

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Cruise Magazine (Japan)
#1 Foreign Cruise Ship: Crystal Serenity (2011 & 2012)
#1 Foreign Cruise Line (2011 & 2012)
Cruise Ship of the Year: Crystal Serenity 1st, Crystal Symphony 2nd (2010)

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Moneymaker Magazine
Luxury Travel Award—Best Cruises (2013)

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Porthole Cruise Magazine
Readers Choice Award - Best Onboard Enrichment (2013, 2016, 2019)
Readers Choice Award - Best Service (2019)
Readers Choice Award – Best Accommodations (2018)
Readers Choice Award – Best Small Ship: Crystal Esprit (2017)
Editor-in-Chief Award – Most Groundbreaking Cruise Company (2016)
Editor-in-Chief Award – Best Cruise Director: Gary Hunter (2016)
Readers Choice Award – Best Main Dining Room Cuisine (2014)
Readers Choice Award – Best Mid-Sized Cruise Ship: Crystal Serenity (2012 & 2013)
Readers Choice Award – Best Onboard Dining Experience Serenity, The Vintage Room (2009)
Readers Choice Award – Best Onboard Educational Program (2008) Readers Choice Award – Best Luxury Cruise Line (2005)

2019 Porthole RCA

Saveur Magazine
Best Culinary Cruise Line (2013)

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Town & Country
Best Aboard (2017)
Best Sports Marina (2017)
Best Overall - Classic Luxury (2016)
Best for Onboard Activities - Classic Luxury (2016)
Best for Families - Classic Luxury (2016)
Best for Active Travelers - Contemporary Luxury: Crystal Esprit (2016)

Global Traveler
Best Cruise Line Suites as selected by the readers and Global Traveler; www.globaltravelerusa.com

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Signature Luxury Travel & Style Magazine (AUS)
Luxury Cruise Awards 2019: Ocean Ships (more than 750 passengers) - Crystal Cruises
Luxury Cruise Awards 2019: Ocean Ships (less than 250 passengers) - Crystal Yacht Cruises
Luxury Cruise Awards 2019: River Cruises (Europe) - Crystal River Cruises
Luxury Cruise Awards 2017: Best Boutique Ships, Crystal Esprit

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Cruise Passenger's 21st Birthday Awards (AUS)
Best Cruise Line for Innovation - Crystal Cruises (2017)

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MAGAZINES - TRAVEL INDUSTRY / TRADE

Award for Hospitality Experience and Design (AHEAD)
Transport - Crystal Symphony 2019

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Travel Weekly
Best Luxury Cruise Line (2015 - 2018)

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TravelAge West
Crystal Serenity Best Refurbished Ship (Crystal Cruises) 2019

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Recommend Magazine
Best Ultra-luxury Cruise Line (Gold: 2018)
Best Cuisine Cruise Line (Silver: 2018)
Best Luxury Cruise Line (1996-2013, 2015, 2017)
Best Mid-Size Ship Cruise Line (Bronze: 2017)

2018 RCA WINNER BW LOGO

Prevue Meetings + Incentives Magazine

Best Luxury Cruise Line Experience (Gold: 2018, 2019)
Best Ocean Cruise Line Experience(Silver: 2019)
Best River Cruise Line Experience (Silver: 2019)
Best Food and Beverage Experience (Gold: 2018)
Best Luxury Cruise Line (Silver: 2017)
Best Planner Support from a Cruise Line (Silver: 2017)

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Travel Weekly Magazine

Gold Magellan Award
Cruise Marketing: Crystal, Where Luxury is Personal™, Website (2019)
Cruise Marketing: Promotional Video, Yacht Brand, Crystal Esprit (2019)
Cruise Marketing: Promotional Video, Crystal Endeavor (2018)
Cruise Marketing: Direct Mail, 2018/2019 Crystal River Cruises Atlas (2018)
Cruise Marketing: Crystal Cruises 2016 Lead Generation Program (2017)
Cruise Marketing: Direct Mail, Crystal Mozart (2017)
Cruise Marketing: Facebook Livestream, Crystal Mozart (2017)
Cruise: Blog, Crystal Insider™ (2018)
Luxury Ship: Crystal Symphony (2018 & 2019)
Luxury Ship: Crystal Serenity (2016, 2018 & 2019)
Luxury Ship: Crystal Fleet (2014)
Luxury Ship Restaurant Design: Crystal Serenity, Prego (2018); Tastes (2014)
Luxury Ship Restaurant Design: Crystal Symphony, Waterside Restaurant; Silk Kitchen & Bar (2018); Lido Café (2012)
Mid-Size Cruise Ship: Crystal Symphony and Crystal Serenity (2013)
Penthouse & Non-Suite Stateroom Design: Crystal Serenity (2011 & 2014)
Restaurant Design: Crystal Esprit (2016 and 2018)
Small Cruise Ship: Crystal Esprit (2016)
Suite Design: Crystal Esprit (2016)


Silver Magellan Award
Cruise Marketing: Brand Campaign, Where Luxury is Personal™ (2019)
Cruise Marketing: Print Advertising Campaign, Where Luxury is Personal™ (2019)
Cruise Marketing: Direct Mail 2021 Ocean Atlas (2019)
Cruise Marketing: Direct Mail, 2020/20201 Yacht Atlas (2019)
Cruise Marketing: Promotional Video, Worlds Within Reach – Mediterranean; Ocean Brand; World Cruise 2022 (2019)
Cruise Marketing: Campaign, Illuminating Journeys, Clearly Different (2018)
Cruise Marketing: Direct Mail, Engagement Kits Initiatives - Ocean, River & Yacht (2019)
Cruise Marketing: Direct Mail, Selling Guides – Ocean, River, Yacht & Expedition (2019)
Cruise Marketing: Direct Mail, 2019 Alaska (2019)
Cruise Marketing: Direct Mail, 2019 The Great Rivers of Europe (2019)
Cruise Marketing: Direct Mail, 2020/2021 Crystal Endeavor Expedition Collection (2019)
Cruise Marketing: Direct Mail, Mediterranean Classics (2018)
Cruise Marketing: Facebook Livestream, Crystal Bach & Crystal Skye (2018)
Cruise Marketing: Crystal Cruises 2017/2018 Holiday Gift Guide (2017)
Luxury Ship Restaurant Design: Crystal Serenity, Silk Road & The Sushi Bar (2018)
Luxury Ship: Crystal Symphony (2016)
Luxury Ship: Crystal Serenity (2012); Crystal Symphony (2012 & 2013)
Luxury Ship Restaurant Design: Crystal Symphony, Trident Grill and Living Wall (2013)
Mid-Size Cruise Ship: Crystal Serenity (2016) Silver Magellan Award – Mid-Size Cruise Ship: Crystal Symphony (2016)
Mid-Size Cruise Ship: Crystal Symphony and Crystal Serenity (2012 & 2014)
River Cruise Ship: Rhine Class – Overall River Cruise Ship (2019)
River Cruise Ship: Crystal Mozart (2016 and 2018)
River Cruising: Crystal River Cruises (2018)
Small Cruise Ship: Crystal Esprit – Overall Small-sized ship (2019)
Suite Design: Crystal Symphony, Seabreeze Penthouses and Crystal Penthouses (2018)
Suite Design: Crystal Esprit, Owner’s Suite (2018)

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Andrew Harper's Hideaway Report
Reader's Choice Award - Top Cruise Line: Crystal Cruises (2016)

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Online Consumer

Bon Voyage Magazine / Cruiseline.com
Gold Award – Best Luxury Cruise Line (2014)
Gold Award – Best Service (2014)
Gold Award – Best Food (2014)
Silver Award – Best Refurbished Ship: Crystal Symphony (2014)
Bronze Award – Best Luxury Cabins (2014)

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Cruise Critic
Cruise Critic Cruisers’ Choice – Top Small Ship Cruise Line in the U.S. & Canada - Crystal Cruises (2019)
Cruise Critic Editors' Pick - Best Dining: Crystal River Cruises (2018)
Cruise Critic Editors' Pick - Best for Luxury: Crystal River Cruises (2018)
Cruise Critic Editors' Pick - Best Enrichment: Crystal Cruises (2018)
Cruise Critic Editors' Pick - Best Service (2017)
Cruise Critic Editors' Pick - Best for Solo Travelers (2017)
Cruise Critic Editors' Pick - Best Ship Refurbishment: Crystal Symphony (2017)
Cruise Critic Editors' Pick - Best Dining (2017)
Cruise Critic Editors' Pick - Best New River Ship - Crystal Mozart (2016)
Cruise Critic Editors' Pick - Best Luxury Cruise Line for Enrichment (2016)
Cruise Critic Editors' Pick - Best Cruise Line for Luxury (2015)
Cruise Critic Cruisers’ Choice – Best Service: Crystal Symphony (2014)
Cruise Critic Cruisers’ Choice – Best for Fitness: Crystal Symphony, Crystal Serenity (2014)
Cruise Critic Cruisers’ Choice – Best Dining: Crystal Serenity (2013 & 2014);
Crystal Symphony (2012)
Cruise Critic Cruisers’ Choice – Best Entertainment: Crystal Serenity (2013); Crystal Symphony (2012 & 2014)
Cruise Critic Cruisers’ Choice – Best for Public Rooms: Crystal Symphony (2012 & 2013)
Cruise Critic Cruisers’ Choice – Best for Embarkation: Crystal Symphony (2012)
Cruise Critic Editors' Pick – Best Itinerary (2010)
Cruise Critic Editors' Pick – Best Luxury Ship (2009)
Cruise Critic Editors' Pick – World’s Best Service (2009)

Cruise Critic UK
Cruise Critic UK Editors' Pick - Best Dining - (2017)
Cruise Critic UK Editors' Pick - Best Service - (2017)
Cruise Critic UK Editors' Pick - Best for Solo Travellers - (2017)
Cruise Critic UK Editors' Pick - Best Ship Refurbishment - Crystal Symphony (2017)
Cruise Critic UK Editors' Pick - Best New River Ship - Crystal Bach (2017)
Cruise Critic UK Editors' Pick - Best New River Ship - Crystal Mozart (2016)
Cruise Critic Cruisers’ Choice – Best for Acquiring a New Skill (2010)

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CruiseReport.com
Best Butler Service (2011)
Best Accommodations (2011)

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Departures Online
Legend Awards: Best Large-Scale Luxury Cruise Line, Crystal Symphony (2019)
Legend Awards: Best Luxury Cruise Line for Yacht Cruising, Crystal Esprit (2019)

SpaFinder.com
Best Spa on a Cruise Ship (2013)

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Zagat
Favorite Mid-Sized Cruise Ships (2009)

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Cruisetruth.com
The Best Entertainment at Sea (2017)
The Most Creative Itineraries at Sea - Crystal Yacht Expedition (2017)
The Best Specialty Dining at Sea (2017)
The Best 5-Star Onboard Lecture Program at Sea (2017)

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Riverboatratings.com
The Best Inclusive River Boat Experience in Europe - Crystal Mozart (2017)
The Best Cuisine on Europe's Rivers - Crystal Mozart (2017)

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ONLINE - TRAVEL INDUSTRY / TRADE

TRAVVY AWARDS
Best Cruise Line Luxury (Gold: 2019)
Crystal Symphony Best Cruise Ship, Luxury (Silver: 2019)
Crystal Serenity Best Cruise Ship overall (Silver: 2019)

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2019TravvyAwardsWinnerSilver

ASTA - American Association of Travel Agents
Luxury Cruise Line Partner (2017 & 2018)

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LuxuryCruiseNews.com
Best Cruise to Splurge for a Suite (2014)

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Luxury Travel Advisor
Best Cruise Line for Luxury Suite: Crystal Serenity-Penthouse Suite (2010 & 2011)
Luxury Travel Advisor (2008-2010)

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Ocean & Cruise News
Best Cruise Value (2013)

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TravelAllianceMedia Readers’ Choice (2007-2008, 2010, 2012)

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TRAVEL CONSORTIUMS

Virtuoso - Luxury Travel
Cruise Line of the Year (2018 & 2019)
Most Luxurious Guest Experience (2018 & 2019)
Peer-To-Peer Awards: Best Luxury Cruise Line (2014 & 2016)

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Travel Leaders
North America Outstanding Luxury Award - Crystal Cruises

GUIDEBOOKS

Berlitz Complete Guide to Cruising and Cruise Ships
Four "Top Ten" River Ships: Crystal Debussy, Crystal Ravel, Crystal Mahler, Crystal Bach (2018/2019)
Four Stars Plus: Crystal Serenity & Crystal Symphony (2016)
Five Most Luxurious Suites: Crystal Penthouse on Crystal Serenity (2016)
Five Best Cruise Lines For Foodies: Crystal Cruises (2016)
Four Stars Plus: Crystal Serenity & Crystal Symphony (2015)
Five Most Luxurious Suites: Crystal Penthouse on Crystal Serenity (2015)
Five Best Cruise Lines For Foodies: Crystal Cruises (2015)
Five Stars: Crystal Serenity #1 & Crystal Symphony #2 (2011 & 2014)

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Cruise Guide
Best Restaurant: Silk Road & The Sushi Bar (2013)

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Stern’s Guide to the Cruise Vacation
Six+ Stars (1998–2015)

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Fielding’s Guide to Luxury Cruises
World’s Best Cruise Ship: Crystal Serenity (2004 & 2005)

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ORGANIZATIONS

Miami-Dade Beacon Council
Beacon Award – Hospitality & Tourism (2017)

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Association of Retail Environments
Crystal Award for Individual Element – Wall Treatment (2012)

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AAA Travel
AAA Four Diamond Awards – Best Service (2011)

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Kreuzfahrt Kongress
Best Service (2013)

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Port of San Francisco
Cruise Ship Environmental Award (2005 & 2011)

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The Port of Stockholm
Environmental Buoy Diploma (2001, 2002 & 2008)

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Women’s Choice Award
Women Certified Award (2013 & 2014)

*From Travel + Leisure Magazine, August 2017 ©Time Inc. Affluent Media Group. Travel + Leisure® and ‘World’s Best Awards’ are trademarks of Time Inc. Affluent Media Group and used under license. Travel + Leisure and Time Inc. Affluent Media Group not affiliated and do not endorse products or services of, Crystal Cruises, LLC.