U.S. and International Offices
Crystal Cruises - Los Angeles
11755 Wilshire Boulevard., Suite 900
Los Angeles, California,
USA 90025 +1-310-785-9300
Crystal Cruises - Miami
1501 Biscayne Blvd., Suite 500
Miami, FL USA 33132 +1-310-785-9300
Crystal Cruises - Sydney
Crystal Cruises AUS
Suite 2, Level 16,
6 O'Connell Street Sydney,
N.S.W. 2000 +61-2-8074-6500
Website Disability Assistance
If you are vision-impaired or have some other impairment covered by the Americans with Disabilities Act or a similar law, and you wish to discuss potential accommodations related to using this website, please contact us via email at Contact_Legal@crystalcruises.com and specify your email subject line with "Request Website Disability Assistance".
For more information or to make a booking, please contact your travel advisor or call Crystal Cruises at 1-866-446-6625.
Reservations Hours / Customer Care
Crystal Cruises strives to maintain six-star service on and off our ships. Business hours are
- Monday through Friday between 7:00 am and 9:00 pm (US Eastern Standard Time)
- Saturday between 9:00 am and 8:00 pm (US Eastern Standard Time)
Note: For guests with a confirmed reservation, please provide your name, voyage number and booking/reservation number (if available) within your email communication or in the email's Subject line. This will enable our team to more effectively facilitate and respond to your inquiries.
For guests and travel agents who reside outside the U.S. and Canada, please send an e-mail request to: firstname.lastname@example.org
Onboard Guest Services (Pre- and Post-Cruise)
For guests with specific question regarding their special medical needs such as oxygen or dialysis, using mobility equipment and/or those who have special dietary requests, please contact our Onboard Guest Services team for the necessary procedures.
Call us at 1-800-446-6620 or email us at email@example.com.
For advertising media placement inquiries, please contact: firstname.lastname@example.org
Members of the press may contact our PR Department for questions regarding Crystal Cruises: email@example.com
Careers / Shipboard & Shoreside Employment
If you would like to submit an employee application, visit our Employment section: http://www.crystalcruises.com/careers
Unsubscribe From Crystal Emails:
To be removed from Crystal Cruises' email subscription list, please email us at: firstname.lastname@example.org
Unsubscribe From Crystal Direct Mailers:
To be removed from Crystal Cruises' physical mailing list, please email email@example.com with the following information:
- Full Name and Address as it appears on the brochure received.
- Approximate date of brochure receipt in the mail.
Please be note that the more thorough your information, the greater success we will have in ensuring that you stop receiving Crystal Cruises mail. Please allow a 30-day window for the removal process to complete, as sometimes additional mailers are sent within weeks of one another.