OTHER PRE-CRUISE CONSIDERATIONS
To ensure that your travels with us are as comfortable as possible, we recommend you include the following items in your packing: supportive, comfortable walking shoes; sunglasses, hat and sunscreen; umbrella, lightweight raincoat and/or outerwear gear appropriate for to seasonally changing weather. It is also wise to bring copies of important medical and personal information including any prescription medicines you are taking; your personal passport/s; and credit cards you are bringing on your travels.
You may also wish to bring an extra pair of prescription eyeglasses, too. Please be sure to pack these papers and any personal items of value in your carry-on luggage and not in your checked baggage.
Be sure all of your baggage, both carry-on and checked, has clearly labeled identification tags with your address and contact information on both the inside and outside of each piece of luggage.
Please also remember to double-check with your air carrier for any specifics regarding carry-on and checked baggage regulations.
Travel Health Tips
Crystal is pleased to share articles issued by the Cleveland Clinic, a recognized medical institution with expertise in health and medical issues related to travel, that may help you prepare for your travels. Click each title to view that article.
Food and Water Considerations While Traveling
Immunization Considerations When Traveling Abroad
Overcoming Jet Lag
Travel Medical Kit
Traveling with Asthma and Allergies
Disclaimer: Crystal has made no independent evaluations of the efficacy or accuracy of the information contained in Cleveland Clinic’s articles, and can take no responsibility for the contents of the Cleveland Clinic publications. With respect to health and medical issues, it is advisable to contact your own physician.
Crystal Cruises: If you have purchased Crystal’s optional air-add on program, transfers from airport-to-ship (and vice versa) on embarkation and disembarkation days (only) are included. If you arrange your air travel independently, you may purchase airport-to-ship (and vice versa) transfers on embarkation and disembarkation days (only) from Crystal Cruises at additional cost.
Crystal River Cruises & Crystal Yacht Expedition Cruises: Airport-to-ship (and vice versa) on embarkation and disembarkation days (only) are included in your cruise fares.
Your Luggage Arrangements
Ship and airline safety requirements prohibit the transportation of dangerous goods such as explosives, weapons, ammunition, mace, pepper-spray, hazardous material, martial arts devices, swords or similar items that may be considered a security risk.
As domestic luggage allowances may have changed since you last traveled, we recommend that you request your airline or travel agent to provide you with details and recommendations on locks, and checked and carry-on luggage.
Baggage/Valuables: Guests must personally carry baggage containing pertinent medications, breakable items and valuables, including but not limited to jewelry, watches, money, precious stones and metals, securities, checks, other financial instruments, and/or tickets, at all times during transit, including but not limited to on and off the ship. Guests should not give such baggage containing breakable items or valuables to any one at any time, including but not limited to porters, ship personnel or anyone else who is not known personally to the guest, regardless of any assurances given to the guest that it is safe to do so, at any time, including but not limited to during transit to and from the airport, arrival at the ship, boarding and checking into guest’s stateroom, or at any other time while traveling. Valuables are the full and sole personal responsibility of the guest at all times, and may not be included with checked baggage. Guests are personally responsible for their baggage throughout the travel process and should personally ensure that their valuables are carried to their staterooms and stored appropriately in the stateroom safe or in the ship safe available at the front desk. Crystal Cruises® is not responsible for loss of or damage to any such items.
Each stateroom and Penthouse is equipped with a personal safe. Because you must assume full responsibility for items kept in your stateroom or Penthouse, we recommend that items of special value be placed in the complimentary safe-deposit boxes at the Reception Desk.
We recommend that you do not lock your luggage due to the Transportation Security Administration’s policy of screening all baggage. However, please be sure to lock your luggage using TSA-approved locks when in transit between airport and ship.
Place personal identification tags on your luggage showing your name, address and phone number printed clearly. Do not lock your luggage. Be aware that unaccompanied luggage may be subject to inspection by customs officials, airline personnel or transportation officials in various countries.
When sending unaccompanied luggage to or from the U.S., we recommend that you do not send medicines, valuables (money, jewelry, important documents, etc.), hazardous materials (items such as perfumes, aerosol cans and polish remover are considered hazardous), film, weapons, liquor, x-rayed materials or items subject to duty purchased outside the U.S. Luggage Concierge luggage services follow all FAA and TSA regulations.
Optional Luggage Service: Luggage Concierge™
Travel baggage-free and stress-free with Luggage Concierge. Your bags will be picked up from your home and delivered to the ship in time for departure. Following the cruise, your luggage will be returned to your home so you can keep that relaxed feeling you achieved on board. Luggage Concierge’s service includes 24-hour customer care specialists who track every bag, every step of the way. Plus, Luggage Concierge will automatically insure your bags up to $5,000 (for both domestic and international flights). Additional insurance is also availableAll Crystal Society® members will receive a 25% discount for a Crystal cruise-related shipment and a 10% discount on non-cruise-related leisure travel, as long as you mention "Crystal Society" when making arrangements with Luggage Concierge.
Luggage bookings must be arranged before 5:00 pm (EST), ten business days before embarkation. All luggage bookings are automatically insured for up to $5,000. Additional insurance is also available. Suitcases or packages can weigh up to 75 pounds each for international service and up to 150 pounds each for domestic service. (Dimensional weight may apply.) For international services, we also require a copy of your passport photo page, a copy of your air and cruise tickets and a list of your bags’ contents.
For more information or to arrange Luggage Concierge service for your upcoming Crystal cruise, contact our Crystal Cruises dedicated Luggage Concierge™ team at 1-877-231-6408. Or register online at www.luggageconcierge.com and be sure to mention the code “Crystal Cruises” to receive a discount. Luggage Concierge is an independent service provided by a third-party and is not owned or operated by Crystal and/or any of its affiliates or subsidiaries.