SAFETY & SECURITY
General Ship-Safety Statement
Our state-of-the-art vessels feature the most technologically advanced safety and security systems. Our ships have been designed with your complete safety in mind, equipped with modern stabilizers and built to the world's highest standards of shipbuilding quality. Crystal vessels comply with all safety and security codes.
When in port during a cruise, our unique computerized security system takes a reading of your stateroom key card at the gangway to identify you and inform us when you leave the ship and when you return. You will also be asked to provide a government-issued photo identification for boarding. All personal items are scanned by an x-ray machine when boarding to ensure the safety and security of our guests.
Safety At Sea
Crystal puts the utmost priority on the safety and security of our guests, crew vessels. Our safety and security policies and procedures meet or exceed SOLAS (International Convention for the Safety of Life at Sea) requirements, the STCW (Standards of Training, Certification Watchkeeping) and International Ship & Port Facility Security Code (ISPS) regulations, as mandated by the IMO (International Maritime Organization). Among our safety and security standards are :
• Guest lifeboat drills conducted prior to our ships’ departures.
• Weekly crew safety drills.
• Safety videos are broadcast in English on all stateroom televisions on embarkation day, prior to departure from port.
• Our vessels through extensive safety and material audits by both internal and external entitles. External audits but not limited to; US Coast Guard, Flag State, Local Port Authorities, Classification Society, CDC, etc.
Under International Ship & Port Facility Security Code (ISPS), security precautions include, but are not limited to, the following measures:
• Guest and crew lists are compared with names of persons of interest provided by U.S. government agencies; all crew members are vetted before they are employed. Government-issued photo I.D.s are required in all ports of call. In addition, key cards, which serve as boarding passes, are given to each guest upon check-in. Access to the ship by all individuals is controlled.
• Critical areas on the ship such as the bridge and technical spaces are designated restricted access areas. Video surveillance cameras and access alarms are installed to ensure these areas remain secure.
• Items brought on board by guests or crew are subject screening by x-ray machines or personal hand inspection by the ship's security staff. Also, non-carry-on baggage is compared to the official guest list and is x-rayed at the loading point prior to be being loaded on board the vessel. Stores and cargo are monitored for unauthorized materials, as appropriate.
• A security plan is prepared for every port of entry, and prior to entry, Crystal Cruises is in contact with local officials to discuss shipboard activities.
We recognize that world events continue to change. As a result, we are in consultation with appropriate U.S. governmental agencies including the U.S. Coast Guard, U.S. State Department, our Flag State, the governments of countries our ships are scheduled to visit, port agents, tour operators and our insurance underwriters to ensure that we are taking every reasonable step to recognize and assess potential risks, and to make changes as may be necessary under the circumstances.
We want to remind everyone that accidents are an extremely rare occurrence in the cruise industry, and cruising continues to be one of the safest means of travel among all types of vacationing.
Aerial Drone Camera Usage
Due to the differing local regulatory requirements and restrictions in destinations around the world regarding the use of aerial drones, and in the interest of maintaining a safe and secure environment for all guests and crew aboard all of our ships, please be advised that aerial drones are prohibited and may not be brought on board the ship. They must be surrendered to the Captain at and will be kept in storage for the duration of the cruise.
Crime Prevention or Reporting while at Sea
Crystal Cruises has zero tolerance for crime on board its vessels. On international voyages that embark or disembark in the United States, Crystal Cruises is required by federal law to report onboard felonies and missing U.S. nationals to federal agencies. Click here for complete details: HERE